TAP Careers ("TAP", "we", "us") runs a career platform that helps job seekers find work through mentoring, coaching, AI tools and introductions to employers. This notice explains what personal data we collect, why, who we share it with, how long we keep it, and the rights you have. It applies to everyone whose data we process, including people who have never signed up with us. TAP Careers is operated by Talent Acceleration Platform (TAP) B.V., registered with the Netherlands Chamber of Commerce (KVK) under number 87362449, Singel 542, 1017 AZ Amsterdam, the Netherlands, which is the controller of your personal data.

This notice covers the following groups of people. 

Employer Contacts: name, email, your company, the role you want to fill, any job description you upload, your message, whether you have previously hired remotely from the SWANA region, and how you found us.

Employer users: name, business email, job title, the employer you act for, your account and sign-in details, and your activity on the employer account, such as the opportunities you post and the candidates you view and contact.

Name, LinkedIn URL, photo, and the information shown on your public LinkedIn profile (current position and company, location; where available from the source, an email address; function, career level and seniority; a profile summary we generate; scores and a numeric representation of your profile that we use to decide which job seekers you may be relevant to; whether you are approved for recommendations; and how often you have been recommended.

Some parts of TAP let you write freely, such as your career challenges, AI coach chats, survey answers and feedback. Please do not include information about your health, religion, political opinions, ethnic origin, sex life or sexual orientation, trade union membership or criminal record unless it is genuinely needed. If you do, we will only use it to provide the service you asked for and will not use it for matching, scoring or any decision about you. 

If you are a job seeker or mentor, we import your public LinkedIn profile when you join and may refresh it from time to time, so that your TAP profile is accurate without you having to retype it. We do this through a third-party API. You can ask us to stop refreshing your profile or to delete the imported data at any time; this may make matching less accurate.

If you are a professional contact, we hold your data because it helps job seekers from underrepresented regions reach people working in the roles and companies they are aiming for. Your data reaches us when a job seeker views your LinkedIn profile and saves you as a contact using the TAP Chrome extension, which reads the profile shown on their screen.

We use this data to recommend you to job seekers as someone they might approach for advice. We rely on our legitimate interests and those of job seekers in improving access to professional networks (Art. 6(1)(f) GDPR). We do not use it to contact you for marketing, and we do not sell it. 

You can object at any time, and we will stop recommending you and delete your record, keeping only the minimum needed to make sure we do not add you again. Email privacy@tapcareers.io with your LinkedIn URL.

Data protection law requires a legal basis for each use of personal data. We rely on: contract (Art. 6(1)(b)), where we need the data to provide the service you signed up for or to take steps you asked for before signing up; legitimate interests (Art. 6(1)(f)), where we have weighed our interests against your rights and you can object; legal obligation (Art. 6(1)(c)); and consent (Art. 6(1)(a)), which you can withdraw at any time. You can ask us for information on the balancing tests we have carried out for legitimate interests.

If you do not provide data. Your name, email and the core profile questions are needed to create an account and be matched. Other information, such as gender, salary range, survey answers and calendar access, is optional, and leaving it out will not stop you using TAP but may reduce your access to certain features

We do not make decisions about you based solely on automated processing that have legal or similarly significant effects. 

We use artificial intelligence and automated analysis in the following ways:

Some of these activities are profiling. A member of the TAP team reviews every AI screening result, together with the recording or transcript, before deciding whether an applicant is admitted. If you disagree with an outcome, you can ask for it to be re-reviewed by another person, give us your point of view, and contest it. We do not use voice or facial recognition to identify people from recordings. We do not allow our AI providers to use your data to train their own models.

When we introduce a job seeker to an employer, we share the job seeker's profile, CV and relevant assessment information with that employer, who uses it for its own recruitment as a separate controller under its own privacy notice. We ask the job seeker before sharing their profile with a specific employer. Where an employer hires a TAP job seeker, the employer may tell us so that we can record the placement and any fee, if applicable. Our agreement with each employer requires it to use job seeker information only to recruit for the opportunities the job seeker applied or was put forward for, to keep it secure, and to delete it when it is no longer needed.

Organisations that fund job seekers' places, or whose employees mentor on TAP, receive aggregated programme results.

We use service providers who process data on our behalf under written contracts that require them to protect it and use it only on our instructions.

We may share data with professional advisers, auditors and insurers; with authorities where the law requires it; to protect the rights, safety or property of TAP, our users or others; and with a buyer or successor if TAP is involved in a merger, acquisition or sale of assets, who will be bound by this notice. We do not sell personal data.

If you connect your Google or Microsoft calendar, we access it under those companies' terms. TAP's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. TAP holds Google OAuth verification.

TAP serves job seekers, mentors and employers across SWANA, Europe and North America, and some of our service providers are located outside the European Economic Area (EEA) and the UK. When personal data is transferred out of the EEA or UK to a country without an adequacy decision, we protect it with:

Where the law requires it, we assess the laws of the destination country and apply additional safeguards. You can request a copy of the relevant safeguards by contacting us; we may redact commercial terms.

We keep personal data only as long as we need it for the purposes in this notice, in line with our Retention and Deletion Policy. 

We use technical and organisational measures appropriate to the risk, including encryption in transit and at rest, role-based access controls, private (non-public) storage for recordings and CVs, single sign-on through our authentication provider, contractual controls on our providers, and staff confidentiality obligations. No system is completely secure; if a personal data breach is likely to result in a high risk to you, we will tell you without undue delay.

Under the GDPR and UK GDPR you have the right to:

To exercise these rights, email privacy@tapcareers.io. We may ask you to confirm your identity. We will respond within one month; if your request is complex, we may extend this by up to two further months and will tell you why. These rights are free to exercise, though some have exceptions; for example, we may need to keep payment records for tax purposes, or withhold information that would reveal another person's data, such as a mentor's private feedback, where their rights outweigh yours.

Complaints. You can complain to a data protection supervisory authority, in particular in the EU country where you live, work or where you believe the infringement happened. Our lead supervisory authority is Autoriteit Persoonsgegevens. In the UK, this is the Information Commissioner's Office (ico.org.uk). We would appreciate the chance to resolve your concern first.

TAP is intended for people aged 18 or over. We do not knowingly collect data from children. If you believe a child has given us personal data, contact us and we will delete it.

Our Services may include links to other third-party websites, widgets or plug-ins, permitting sharing web content including IP address, with third parties and social media providers. To the extent any linked websites or features you visit or use are not owned or controlled by us, we suggest that you review their own privacy notices or policies. Any data collection and processing by these third parties is governed solely by their own privacy policies, for which they are fully responsible. We disclaim all liability for their practices. Please consult each third party’s privacy policy for more details. 

Our website and apps use cookies and similar technologies. We, our service providers and partners may collect certain information about you via automated means such as Internet or other electronic network activity information, cookies, pixels, and/or web beacons when you interact with our ads, mobile apps, or visit our websites, pages or other digital assets. The Internet and/or Device Information we collect in this manner may include: IP address, browser type, operating system, mobile device identifier, geographical area, referring URLs and information on actions taken or interaction with our digital assets. A “cookie” is a text file placed on a computer’s hard drive by a web server. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is a technology that helps us identify when content has been accessed or visited. A “pixel” is a transparent image embedded into webpages, emails, or digital ads.

We use this information to improve our online products and services by assessing how many users access or use our online products and services, which content, products and features of our online products and services most interest our visitors, what types of offers our customers like to see and how our online products and services perform from a technical point of view. For instance, we may use third-party web analytics services on our websites and mobile apps. The analytics providers that administer these services use technologies such as cookies, pixels, and web beacons to help us analyze how visitors use our websites and apps.

Where required under applicable law, we obtain your consent prior to using the above automated means, and prior to sending you marketing communications, tailored content and advertising.

Please see the “Your Rights” section of this Privacy Notice to learn about your choices.

Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, TAP does not respond to web browser-based DNT signals at this time. To learn more about browser tracking signals and DNT, visit http://www.allaboutdnt.com.

TAP use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

The TAP Chrome extension reads the LinkedIn profile on the page you are viewing only when you choose to save it or use a TAP feature and sends it to TAP to create or update a contact. The extension does not track your browsing on other sites.

We will update this notice when our practices change. We will post the new version here with a new date.The "Last Updated" date reflects the most recent version.